To use the Hipolink service, you do not need special skills. If you have a question, then most likely you will find the answer on this page. If necessary, you can always contact our friendly support.
What to do if a white screen appears?
Disable AdBlock or another ad blocker and reload the page.
Why is my account blocked?
Send your link to firstname.lastname@example.org or to the chat on the website. The operator will explain you the reason for blocking. The most common reasons are the distribution of adult content, phishing of social networks accounts, and links to online casinos and unlicensed bookmakers. All this is prohibited on our service and such links will not be unblocked.
How do I confirm my mail?
To do this, you need to follow the link in the letter that was sent to the mail indicated during registration. If you do not see letters in your mail, check your Spam folder. If the letter is not there, check in the settings of your Hipolink profile if the email is correct and click the "Resend letter" button. If it does not help, change the attached mail and repeat the above steps.
The page does not open, what should I do?
Most likely, your mail has not been verified. What to do in this case is indicated in the corresponding question. Also, the link may not open if there is a dot at the end of your login. To fix this problem, change your username so that it does not end with a dot.
How do I create another link?
At the moment, you can create only one page on one account at any plan. If you need a paid paln for several accounts, write to us in the chat on the site, or by mail. We will provide you with a promotional code for a discount.
Why the inserted video doesn't work?
Most likely, you have inserted the entire link to the video. For correct work of video you must insert the video ID, not the entire link. If you still have problems, send the link to the video in the support chat on the site, and the operator will help you find the video ID.
How do I cancel auto-renewal?
You can turn off the auto-renewal of the plan at any time in the profile settings in the "Manage payments" section.
How to remove a page from Hipolink?
We do not have such an opportunity. If you don't want to use the service anymore, just don't use it.
How do I change my account password?
To do this, go to your profile settings and click the "Change" button in the "Password" line.
How to pay for Hipolink?
To do this, in the "Prices and Plans" section, select the desired duration and plan, click the "Select" button and pay from your bank card. Please note that auto-renewal of the selected plan is enabled by default.